If you want to Avoid Urgent Care, Emergency Room or even your doctor’s office there is a great option “Telemedicine”! Telemedicine is an option available to you at zero out of pocket cost. If you have common conditions such as cold & flu symptoms, headaches, allergies, etc. please contact a “telemedicine” provider. In Northwest Ohio there are two telemedicine options available, ProMedica’s OnDemand and Mercyhealth Virtual Visit. Members can access by downloading apps to his/her mobile device or by visiting the website. There is not a phone number for you to call, you must register through one of the links.
- Mercyhealth Virtual Visit: Mobile App – Mercyhealth Virtual Visit Now or visit the website: https://mercyhealthsystem.org/service/virtual-visit-now/
- Promedica OnDemand: Mobile App – ProMedica OnDemand or visit the website: https://www.promedica.org/pages/medical-services/ondemand/default.aspx
Unfortunately you will be required to pay the full cost at the time of the visit, however The Fund will reimburse 100% of the cost once you submit a manual claim. Claim forms are available through this link.